# Remerged

> AI video generation sold at cost: members pay a plan, and each render is billed at what it costs. 1 credit = 1 US cent. Quoted before, settled to the actual cost after, refunded in full on failure.

Members make videos and pictures from a prompt, reference pictures and clips at https://remerged.ai/create, and whole films with an agent in Studio. Agents and code use the member API with the member's own API key and credits; buying credits is always done by the person, on the account page.

## API

- [API guide](https://remerged.ai/developers): keys, endpoints, prices and examples
- [OpenAPI description](https://remerged.ai/openapi.json): every /api/v1 endpoint and the job body
- [Pricing](https://remerged.ai/pricing): plans and per-model prices, computed live

## Getting started

- [What Remerged is](https://remerged.ai/help/getting-started/what-is-remerged): AI video generation sold at cost. The plan is the business model, not the videos.
- [Making your first video](https://remerged.ai/help/getting-started/your-first-video): Five steps, about a minute of typing and a few minutes of waiting.
- [Writing a prompt that works](https://remerged.ai/help/getting-started/writing-a-prompt): What to include, what to leave out, and why the model ignored half of it.
- [Starting from an image](https://remerged.ai/help/getting-started/using-an-image): Up to 30 images, as a first frame, a last frame or a style reference.
- [Making a picture instead of a video](https://remerged.ai/help/getting-started/making-a-picture): Switch Create to Image. GPT Image 2.5 by default, about 1 credit a picture, billed at what it costs.
- [Layouts: New and Classic on a phone, Classic and Beta on a computer](https://remerged.ai/help/getting-started/phone-layout): Create has two layouts on each kind of screen. Switch between them under the composer.

## Creating

- [Presets — one choice for where the clip is going](https://remerged.ai/help/creating/presets): Pick the destination; the model, route, aspect, length and sound follow.
- [Quality and upscale — what to pick](https://remerged.ai/help/creating/quality-and-upscale): Two separate choices. Upscaling is the cheapest way to resolution.
- [Which model to use](https://remerged.ai/help/creating/choosing-a-model): 7 models: what each takes, how long it goes and what it costs.
- [Length, aspect, seeds and variations](https://remerged.ai/help/creating/length-and-variations): 4–30 seconds, up to 4 at once.
- [Reference video and audio](https://remerged.ai/help/creating/reference-video-and-audio): Up to 2 clips and 1 audio track to guide a render. Paid plans, Seedance models.
- [Upscaling a video you already have](https://remerged.ai/help/creating/upscale-only): Upscale only: your own clip to 1080p or 4K, with no new render.
- [Extending a video](https://remerged.ai/help/creating/extending-a-clip): Add 4–15 seconds to a finished clip.
- [Characters, the cast and looks](https://remerged.ai/help/creating/characters): Invent a person once and put them in video after video. Pro and Max, up to 5.
- [While your video is being made](https://remerged.ai/help/creating/job-page): The job page, what its steps mean, and why you can close it.
- [Your library, storage and downloads](https://remerged.ai/help/creating/storage-and-downloads): Where finished videos live, how to download them and how much room you have.

## Studio

- [Making a film in Studio](https://remerged.ai/help/studio/studio): Studio takes an idea to a finished film with an agent, one stage at a time. In beta, included with every paid plan.

## People and characters

- [Putting people in a video: where to start](https://remerged.ai/help/people/people-start-here): Where a face can come from, how to tell the model who is who, and the mistakes that cost renders.
- [Dressing people: costumes, outfits and new looks](https://remerged.ai/help/people/dressing-people): Four ways to change what someone wears, with examples, and which to use when.
- [Writing a scene with people and dialogue](https://remerged.ai/help/people/directing-people): A structure that works for long renders: who is who, the shots inside the clip, the lines, and what must stay the same.
- [Keeping the same people from scene to scene](https://remerged.ai/help/people/same-people-next-scene): Extend, a reference video or a fresh render: which to use to carry a story on.

## Plans, billing and credits

- [The plans](https://remerged.ai/help/plans-billing-credits/plans): 4 plans. 20% off if you pay yearly.
- [How credits work](https://remerged.ai/help/plans-billing-credits/how-credits-work): 1 credit = 1 cent. Plan credits expire; credits you buy do not.
- [What a video costs, and why](https://remerged.ai/help/plans-billing-credits/what-a-video-costs): The whole formula, with every term named.
- [Buying more credits](https://remerged.ai/help/plans-billing-credits/buying-credits): Top-ups from $10.00, on any plan.
- [Changing or cancelling your plan](https://remerged.ai/help/plans-billing-credits/changing-or-cancelling): Any time. Access runs to the end of the period you paid for.
- [Invite codes and referrals](https://remerged.ai/help/plans-billing-credits/invites-and-referrals): Your own link: $3.00 off for a friend, and for you when they pay.
- [Refunds](https://remerged.ai/help/plans-billing-credits/refunds): Failed generations: automatic. Plan fees: no. Bought credits: yes, less costs.

## Your account

- [Signing in and password resets](https://remerged.ai/help/account/signing-in): Email and password, or a Google account.
- [Where to see your balance](https://remerged.ai/help/account/your-balance): Top right of every page, on every screen size.
- [Email when a video is ready](https://remerged.ai/help/account/email-when-ready): One email per finished video. Turn it off on your account page.
- [Using the API](https://remerged.ai/help/account/api): Make videos from your own code, with the same models, credits and library.
- [Deleting videos](https://remerged.ai/help/account/deleting): Any time, from the library. Frees the storage immediately.
- [Cancelling, deactivating or deleting your account](https://remerged.ai/help/account/leaving): Three different things. Only the last one cannot be undone.

## Troubleshooting

- [My generation failed](https://remerged.ai/help/troubleshooting/generation-failed): You have already been refunded. Here is what usually causes it.
- [Generate will not start](https://remerged.ai/help/troubleshooting/cannot-generate): Uploads still going, a prompt too long, or an input the model does not take.
- ["Not enough credits"](https://remerged.ai/help/troubleshooting/not-enough-credits): What the dialog is telling you and what to do.
- [My video is taking a long time](https://remerged.ai/help/troubleshooting/taking-a-long-time): Queued and rendering are different problems.
- ["Storage quota reached"](https://remerged.ai/help/troubleshooting/storage-full): Delete something, or move to a bigger plan.
- ["Generation is paused"](https://remerged.ai/help/troubleshooting/generation-paused): A deliberate stop, not an outage.

## Policies

- [What you may and may not create](https://remerged.ai/help/policies/acceptable-use): The short version of the acceptable use terms.
- [Who owns the videos](https://remerged.ai/help/policies/who-owns-the-output): You do, subject to the model providers' terms.
- [Labelling AI-generated video](https://remerged.ai/help/policies/ai-disclosure): Synthetic content, and your obligations when you publish it.

## Contact us

- [Report a video](https://remerged.ai/help/contact/report-a-video): Shows a real person, a minor, or is being used to harass someone? Tell us. No account needed.
- [The help assistant](https://remerged.ai/help/contact/help-assistant): Ask a question on the help page. It answers from this help centre, can say why your video failed, and raises a ticket if you want a person.
- [Request a feature](https://remerged.ai/help/contact/request-a-feature): Have an idea for the site? Send it with "Request a feature" at the bottom of any page, with your name or anonymously.
- [Getting in touch](https://remerged.ai/help/contact/get-in-touch): Send us a message. Include these details and it will be faster.

## Optional

- [Terms](https://remerged.ai/terms)
- [Privacy](https://remerged.ai/privacy)
- [Refunds](https://remerged.ai/refunds)