Terms of Service
Last updated October 2026
Service
Remerged is a service for generating short videos from text and image prompts with AI models, delivered through our website. You must be at least 18 to use it.
Plans and credits
Every account has a plan. The free plan includes a one-off credit allocation; paid plans are billed monthly or annually via our payment processor and include a credit allocation each month, and any plan can buy additional credits. On the free plan only some models are available on the site; on paid plans every model is available at our cost. Credits are consumed at the price quoted before each generation and are non-transferable. Credits included with a plan EXPIRE when the plan's period renews, except where your plan states that unused credits carry over; credits you buy do not expire. PLAN FEES ARE NOT REFUNDABLE: if you cancel your plan or deactivate your account, your access continues until the end of the billing period you have already paid for, and the account moves to the free plan after that date. Credits you bought can be refunded less costs already incurred — see our Refund Policy.
Acceptable use
You may not use the service to create content that is unlawful, sexual involving minors, non-consensual intimate imagery, deceptive impersonation of real people, harassment, or that infringes others' intellectual property. Prompts and outputs pass automated moderation; rejected generations are refunded. We may suspend accounts that violate this section. Anyone can report a video at /help/contact/report-a-video; reports are acted on first.
Characters
Pro plans include a character library: faces drawn by an AI image model from your description, which you can then use across videos. Characters are invented people. You may not describe, name or attempt to reproduce the likeness of any real person, living or dead, nor include anyone's trademarks, logos or branding. There is no upload: every character is generated here, and we keep its description and images as its record. When you create a character you confirm that it depicts no real person and infringes nobody's rights, and you agree to be responsible for any claim that arises from its use, including our reasonable costs. Characters are reviewed before use. One that does not pass cannot be used, and the credits spent drawing it are not refunded.
AI-generated content
All videos produced by Remerged are synthetic, generated by AI models from your prompts and inputs. Every delivered file carries, in its metadata, that it is AI-generated and the identifier of the job that made it, and we keep a record of every generation and the account behind it. You are responsible for disclosing that content is AI-generated where the law or a platform requires it (for example under the EU AI Act's transparency rules), and for not presenting synthetic depictions of real people or events as genuine.
Your content
You keep your rights to the prompts and images you upload and to the videos made for you. You grant us the limited licence needed to process, store and deliver your content. We do not use your prompts or outputs to train models.
Storage
Generated videos are stored up to your plan's storage quota. If a paid plan lapses, your account reverts to the free plan's quota and videos above it may be deleted after 30 days.
Availability
The service is offered as-is. Failed generations are refunded automatically. We are not liable for indirect or consequential losses; our total liability is limited to the amount you paid us in the preceding three months.
Changes
We may update these terms; material changes will be announced on the site. Continued use after a change constitutes acceptance.
Contact
Questions: support@remerged.ai.