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Help centre · Your account

Cancelling, deactivating or deleting your account

Three different things. Only the last one cannot be undone.

All three are on your account page under Leaving.

BillingYour videosReversible
Cancel your planStops at period endKeptYes, resubscribe
DeactivateStops at period endKeptYes, sign in and reactivate
Delete accountStopsErasedNo

Cancelling stops the renewal; your plan runs to the end of the paid period, then moves to Free. Deactivating puts the account on hold until you sign back in. Deleting erases everything, including every credit, and can't be undone.

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